Build your career with us!

Job Details

Job Responsibilities:

• Monitoring day-to-day operation of technical teams and sales teams when they are performing the job tasks.
• Provide support assistance to the sales team and technical team if they encountered an issue or problems while performing services.
• Establish a strategic plan for operations, prepare and execute action plans, establish quality and customer service standards, and resolve any problems that arise.
• Maintain positive merchant relationships by responding to clients' queries, requests, comments, and complaints in order to resolve service improvement issues and take appropriate actions in accordance with standard operating procedures (SOP)
• Communicate and follow up with clients regarding their product order, when required
• Provide transporter and assist in their delivery if problems or issue occur
• Involves with management and human resource activities if necessary

Job Requirement:

• The candidate at least possess Bachelor Degree in International Business or any related field
• The candidate need to have at least 3 to 5 years experiences or more working in the field
• Sufficient knowledge of operation and management
• A meticulous planner with a strategic mind set and strong leadership abilities. Strong people management skills are required to drive results and gain work commitment from his/her teams.
• Fluent in English and Malay but if can speak Mandarin will be your additional advantage
• Internship students are encourage to apply
• Minimum for an internship is 3 months

Benefits:

• EPF, SOCSO, EIS
• Maternity and Paternity Leave
• Public Holiday, Annual Leave

Additional Benefits:

• Career development opportunities
• Company outing for every quarter of year/team building
• Company’s trip